Privacy Policy

1. Information Collection
Suprimx may collect and record personal information from users to provide, manage, and optimize our services.
Information may include:
1.1 Identity Information: Name, address, age, gender, identification number, etc., for user identification and transaction purposes.
1.2 Financial Information: Bank account, credit card information, etc., for secure payment processing.
1.3 Account Information: Information provided during registration via social media or third-party accounts.
1.4 Interaction Information: Information provided during customer service interactions, for problem resolution and service improvement.
1.5 Survey and Activity Information: Information provided when participating in surveys, activities, or subscribing to services.
1.6 Automatically Collected Information: Usage data collected via cookies, logs, or other technical means when visiting or browsing the website.
This information helps us understand user needs and ensure smooth transactions and services.

2. Sources of Information
Information may be collected through various channels, including:
2.1 Information actively provided by users, such as account registration, form submissions, or participation in activities.
2.2 Information provided during customer service interactions, such as inquiries, complaints, or feedback.
2.3 Technical data automatically collected by the website or applications, including access logs, IP addresses, device types, and browsing behavior.
Collection methods are designed to ensure proper service operation while respecting user privacy.

3. Purpose of Information Use
Suprimx uses collected information for the following purposes:
3.1 Service Provision: Ensure users can effectively use Suprimx products and services, including order processing, transaction management, and account management.
3.2 Compliance and Legal Requirements: Comply with applicable laws and regulations, protecting company and user rights.
3.3 Service Optimization: Analyze user behavior and needs to improve website functions, service experience, and security measures.
3.4 Communication and Notification: Provide relevant service information or announcements to users when necessary.
Information usage strictly complies with laws and our privacy commitments.

4. Information Storage and Security
Suprimx commits to reasonable technical and administrative measures to protect personal information, including:
4.1 Preventing unauthorized access, use, or disclosure.
4.2 Ensuring security during transmission, storage, and processing.
4.3 Conducting regular security audits and system updates.
Collected personal information is retained only as long as necessary to fulfill the purpose of collection. Once the purpose is achieved or upon user request, information will be securely processed or deleted.

5. Children’s Privacy
Suprimx does not knowingly collect personal information from children under 13 years old.
5.1 If such information is collected without parental or guardian consent, it will be promptly deleted.
5.2 Parents or guardians are encouraged to supervise children’s use of the internet and online services to ensure information safety.

6. User Rights
Users are entitled to the following rights under applicable law:
6.1 Access and Correction: Users can view the personal information provided and correct any inaccuracies.
6.2 Deletion and Restriction: Users may request deletion or restriction of their personal information.
6.3 Objection and Withdrawal of Consent: Users may object to information processing or withdraw consent at any time, where applicable.
Suprimx will respond to requests within reasonable limits to ensure user control over personal information.

7. Information Disclosure and International Transfer
Suprimx only discloses user information under the following circumstances:
7.1 When required by law or regulation.
7.2 To provide services, information may be shared with partners or service providers.
If information is transferred to other countries, Suprimx will ensure appropriate measures are taken to protect information during cross-border transfers.

8. Policy Updates
8.1 Suprimx may periodically update the privacy policy to reflect changes in laws, regulations, or services.
8.2 Updated policies will be published on the website and take effect immediately.